Question 1

Can you do printed samples?

Accepted Answer

We do not offer printed samples, but if you would like to see the first print before we go into full production you can request a press check or we can send you pictures. Keep in mind that press checks will slow production times.

Question 2

What is the difference between water based and discharge ink?

Accepted Answer

Water based and discharge inks work by dying the fibers of the fabric. They both use the same base inks. The main difference being that water based inks dye the fabric and work on light colored garments. Whereas discharge inks have an ingredient added to the base ink that bleaches the fabric and redyes it to the desired color all in one step. Discharge inks are used on dark colored garments. Both water based and discharge inks work best on 100% cotton.

Question 3

Why do water based and discharge ink work best on 100% cotton shirts?

Accepted Answer

Water based and discharge inks dye the fibers of a garment as opposed to sitting on top of the material like plastisol ink. These inks will dye natural fibers, but the synthetic fibers usually won't dye or discharge as well. For example, printing on a heathered or triblend fabric will produce a print that is not as vibrant in color, giving it a more vintage look.

Question 4

How does screen printing work?

Accepted Answer

Screen printing, also known as serigraphy or silk screening, is a process where ink is forced through a stenciled mesh screen onto a surface to create an image. To see more information about the screen printing process, check this page out.

Question 5

What can you screen print on?

Accepted Answer

We can screen print on all kinds of garments including t-shirts, hoodies, bags, polos and more.

Question 6

How many colors can you print in a design?

Accepted Answer

We are able to print up to 6 colors in a single design. If your design is more than 6 colors or a full color design, we have some special techniques that can generate more colors. Feel free to call us if you have questions or concerns about your design.

Question 7

What is the minimum order for screen printing? Embroidery? Heat Transfers or Patches?

Accepted Answer

Our minimum order quantity for screen printing is 24 pieces per design. All other services have no order minimums.

Question 8

Can you help with design and artwork preparation?

Accepted Answer

Yes, we offer design assistance and we can help get your artwork print ready.

Question 9

What is the turnaround time for orders?

Accepted Answer

For screen printing and heat transfers the turnaround time is typically about 2 weeks. Embroidery turnaround time is typically 2-3 weeks. The turnaround time for patches is about 3-4 weeks.

Question 10

Do you offer custom color matching?

Accepted Answer

Yes, we can match to the color in your artwork or to your selected Pantone Matching System (PMS) color. We use the Pantone solid coated color system for all of our inks.

Question 11

What types of inks do you use?

Accepted Answer

We use a variety of inks for textile printing, including water based, discharge and plastisol. We also offer many specialty inks that can help achieve your desired effect.

Question 12

Can you print on dark colored garments?

Accepted Answer

Yes. We can print on any colored garment.

Question 13

Is screen printing eco-friendly?

Accepted Answer

We offer eco-friendly water based and discharge inks, sustainable garment options, and use environmentally responsible printing practices.

Question 14

What is the cost of screen printing?

Accepted Answer

The cost varies based on factors like garment cost, order quantity and number of colors. We can provide a detailed quote upon request.

Question 15

Do you offer discounts for large orders?

Accepted Answer

Yes, we offer discounts for larger orders. The more you order, the lower the cost per piece.

Question 16

Can I provide my own garments for printing?

Accepted Answer

Yes. You can supply your own garments, or we can source them for you. For more information, see our section on Contract Printing or reach out to us.

Question 17

Can you do rush order printing?

Accepted Answer

We will accommodate rush orders as our production schedule allows. An order will be considered a rush order if payment is received less than 2 weeks before the order deadline. Rush orders are subject to an additional 25% of the order total.

Question 18

Can you print custom labels or tags on the garments?

Accepted Answer

Yes. We offer custom label printing on garments to enhance your brand's identity.

Question 19

Do you ship?

Accepted Answer

If you need your order shipped let us know when placing your order and we will be happy to ship it to you. Customers are responsible for all shipping and handling fees.